What we fix
We repair chips at an edge or a corner, filling and blending the spot with a color matched material so it reads far less noticeable than it did before. Seam separation, where the epoxy joint between two pieces of stone opens up or discolors over time, gets re-filled and re-leveled so the two sides sit flush again. Dull or etched spots on a polished stone, often from an acid splash on marble or a worn patch on granite near the sink, can be honed or re-polished locally rather than resurfacing the whole counter. A loose or leaking sink gets re-set with fresh sealant around the cutout, which also stops water from working its way into the cabinet below.
Re-sealing as maintenance
Re-sealing on its own, without any visible damage, is also part of this service. If water stops beading on a granite or marble counter and instead soaks in, that is the sign the sealer has worn through, and a fresh coat protects the stone from staining before a real problem shows up. We can time a re-seal visit around a kitchen that is due, rather than waiting for a stain to force the issue.
What can and cannot be fixed
A clean chip, a hairline crack that has not spread, a separated seam and a dull or etched patch are all repairable in place, usually in a single visit. A crack that runs the length of the slab, a stone that has snapped in two, or water damage that has already reached the cabinet over a long period are cases where a repair may not hold, and we tell you plainly when replacement is the better call rather than patching something that will fail again soon. We would rather turn down a repair that will not last than sell you one that does.
How the visit works
We start with a look at the damage, from photos you send us or in person, and give you a straight answer on whether it is a repair or a replacement situation. On the visit itself we bring color matched fill material, blend it to your specific stone, let it cure, and polish the area to match the surrounding finish. Most repairs are done in the same visit without pulling the countertop off the cabinets, sink re-attachment and re-sealing included in that same trip.
Repair work suits an older kitchen where the stone itself is still in good shape and only needs attention at a seam or a corner, and it suits a property manager preparing a unit for a new tenant on a schedule, where a full replacement is not warranted but a chip by the sink or a loose seam needs to be handled before move in. Either way, we look at the whole counter while we are there, not just the spot you called about, so nothing gets missed.
Send the estimate form or call us with a description or a photo of the damage and we will tell you what it will take to fix it.